Vc77 Privacy Policy — Our Commitment to Protecting Your Data

The vc77 online gaming platform is built on the trust of millions of members across Bangladesh. To uphold that trust, we are committed to protecting your privacy. This Privacy Policy ("Policy") applies to vc77's website, mobile app, and all related services.

This policy outlines what data we collect, why we collect it, how it's used, how long it's retained, and what rights you have over your information. By using vc77, you are considered to have accepted this privacy policy.

This policy is part of our Terms & Conditions Read them together. Both documents combined form the legal foundation of your relationship with vc77.

Vc77 collects only the information necessary to provide services, ensure security, and meet legal obligations. The data we collect falls into three categories:

Vc77 uses your information only for the purposes listed below. Your data will not be used for any other purpose without your consent:

• Account management: Managing registration, login, and account information updates.
• Payment Processing: Processing deposits and withdrawals.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Customer support: Resolving your complaints and inquiries.
• Legal Obligation: Reporting in compliance with regulatory requirements.
• Service Improvement: Identifying and resolving platform issues.
• Contact: Sending important updates and promotional content (with your consent).
• Responsible Gaming: Detecting unusual gaming patterns and taking protective action.

Vc77 does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of active account and 5 years after closure.
• Financial transaction records: 7 years, as required by law.
• KYC documents: 5 years after account closure.
• Customer Support Records: 3 years.
• Technical Logs: 90 days.

Once the designated retention period ends, data is securely deleted or fully anonymized.

Vc77 never sells or rents your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

1. Payment Processors: Limited data is shared with mobile banking partners to process deposits and withdrawals.
2. Law enforcement agencies: Providing required information in response to legal orders or requests from lawful authorities.
3. Cybersecurity: With trusted security partners for fraud prevention.
4. Business transfers: In the event of a change in ownership of vc77, the new owner will be bound by the same Privacy Policy.

In all of the above cases, only the minimum necessary data is shared, and the receiving party is required to commit to data protection obligations.

Vc77 uses a limited number of cookies on its website. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential cookies: For login sessions and security purposes. Disabling these cookies will prevent the website from functioning properly.
• Functional cookies: To remember your preferences (language, settings). Optional.
• Analytics Cookies: To improve site performance. Entirely optional.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

Vc77 follows the highest industry standards to protect your data. Our security framework is outlined below:

• 256-bit SSL/TLS encryption: For all data transmissions.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Preventing unauthorized access at the server level.
• Regular Security Audits: Periodic audits conducted by independent third parties.
• Staff Training: Only authorized personnel have access to personal data.
• Data masking: Sensitive data is masked within internal systems.

In the event of a security breach, affected members will be notified within 72 hours and immediate protective measures will be taken.

As a vc77 member, you have the following rights over your personal data:

Vc77 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any information from minors. If we become aware that a person under 18 has opened an account:

• That account will be closed immediately.
• All personal data stored in that account will be permanently deleted.
• Any deposited funds will be refunded accordingly.

If parents suspect their child is using vc77, please contact us immediately support@vc77.runto get in touch.

Vc77 works with a number of trusted third-party service providers to operate the platform. When engaging with these partners, we ensure they uphold our privacy standards:

• Payment gateway: Mobile Pay, Nagad, Rocket, and other mobile banking providers. They receive only the information necessary to process payments.
• Game Providers: Licensed game software companies. They do not receive any personally identifiable information.
• Cloud Services: For secure data storage. Saved in encrypted format.
• Cybersecurity: Fraud detection services. Limited data shared for risk analysis purposes only.

Vc77 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised.
• A notification will be sent to your registered email for any significant changes.
• A notification will be displayed upon logging into the platform.
• Continued use of vc77 after any changes takes effect will be considered acceptance of the updated policy.

We recommend that you review this page regularly to stay informed about our latest Privacy Policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out through the following:

• Privacy Email: privacy@vc77.run
• General support: support@vc77.run
• Live chat: Available 24/7, average response time 3 minutes

We respond to privacy-related requests within 30 business days. Urgent security matters are addressed within 24 hours.